Certified Travel Insurance Specialist (CTIS)

The Certified Travel Insurance Specialist (CTIS) program is a prestigious and comprehensive training initiative designed for individuals seeking excellence in the specialized field of travel insurance. In today’s dynamic and unpredictable world of travel, having a thorough understanding of travel insurance is paramount. Travel insurance professionals play a crucial role in ensuring travelers’ peace of mind by providing them with financial protection and assistance in unforeseen situations while away from home. The CTIS program is meticulously crafted to equip participants with the knowledge and skills needed to excel in this vital and ever-evolving field, where precise risk assessment and expert guidance are essential.

Travel insurance specialists are trusted experts who assess risks associated with travel, evaluate policy terms and conditions, and offer tailored insurance solutions to travelers. They provide coverage for a wide range of travel-related risks, including trip cancellations, medical emergencies abroad, lost luggage, and more. These specialists play a pivotal role in safeguarding travelers’ interests and ensuring they have a worry-free travel experience. The CTIS program is specifically tailored to provide participants with a comprehensive understanding of travel insurance, enabling them to offer clients expert guidance and customized insurance solutions to mitigate travel uncertainties.

Certification Program Objectives:

Upon completing the Certified Travel Insurance Specialist (CTIS) program, participants will be able to:

  • Travel Insurance Expertise: Develop expertise in various aspects of travel insurance, including coverage options, policy types, and claims processing for travelers of all backgrounds and travel purposes.
  • Risk Assessment and Analysis: Master the art of evaluating travel-related risks, enabling precise underwriting decisions based on travel data and trends.
  • Policy Design and Coverage Customization: Learn to design travel insurance policies and customize coverage options to meet the unique needs of individual travelers and groups.
  • Travel Industry Insights: Acquire in-depth knowledge of the travel industry, including travel trends, regulations, and the impact of global events on travel insurance.
  • Customer Service and Claims Handling: Enhance customer service skills to effectively assist travelers in emergencies and efficiently manage claims processes.
  • Ethical and Legal Compliance: Understand the ethical and legal aspects of travel insurance to ensure adherence to industry standards and best practices.

Certification Requirements:

  • Bachelor’s Degree


  • 2 – 5 years of relevant work experience

Certifying Examination:

  • To be certified as CTIS, student should take up a 1.5 hours online exam conducted by AIIM.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

  • Module 1: Travel Insurance Basics
  • Module 2: Policy Types and Coverages
  • Module 3: Claims Processing and Documentation
  • Module 4: Legal and Regulatory Compliance
  • Module 5: Risk Assessment and Underwriting
  • Module 6: Sales and Customer Service Strategies

Please note that the modules of the certification are subject to periodic updates and changes.

Who Should Do This Certification:

The Certified Travel Insurance Specialist (CTIS) certification is designed for a diverse range of professionals and individuals who are directly or indirectly impacted by the travel industry and wish to enhance their expertise in travel insurance. This certification is particularly beneficial for:

  • Travel Insurance Professionals: Insurance underwriters, agents, brokers, and claims adjusters seeking specialization in travel insurance.
  • Travel Agencies and Tour Operators: Professionals working within the travel industry who want to deepen their understanding of travel insurance to better serve clients and travelers.
  • Risk Managers: Professionals responsible for managing travel-related risks within organizations, corporations, and government entities.
  • Healthcare and Medical Professionals: Medical practitioners and healthcare providers involved in medical tourism and international healthcare services.
  • Corporate Travel Managers: Individuals responsible for overseeing corporate travel programs and ensuring the safety and well-being of employees traveling for business purposes.
  • Travel Advisors and Consultants: Experts providing travel advice, consultancy services, and travel planning assistance to travelers, businesses, and organizations.
  • Travel Bloggers and Influencers: Content creators, travel enthusiasts, and influencers looking to expand their knowledge of travel insurance to provide valuable information and guidance to their audience.
  • Government Agencies and Embassies: Officials involved in international relations, consular services, and providing travel assistance to citizens traveling abroad.
  • Educational Institutions: Professors, educators, and students in hospitality, tourism, and related fields interested in incorporating travel insurance knowledge into their curriculum and research.
  • Travel Associations and Organizations: Members and employees of travel-related associations and groups seeking to promote travel insurance awareness and expertise within their respective communities.
  • Travel Industry Professionals: Individuals working in various sectors of the travel industry, including airlines, hotels, tour operators, and travel agencies, who want to enhance their understanding of travel insurance.
  • Frequent Travelers: Individuals who frequently travel for leisure or business purposes and want to gain insights into travel insurance to make informed decisions about their coverage needs.

In summary, the CTIS certification is a valuable asset for professionals and enthusiasts from a wide range of backgrounds who are connected to the travel industry in various capacities. It equips individuals with the knowledge and skills needed to navigate the intricacies of travel insurance, ensuring travelers have access to essential protection and assistance while exploring the world. Whether you work directly within the travel industry or have a general interest in travel and insurance, CTIS certification sets a high standard of expertise for those committed to advancing their careers and contributing to the safety and well-being of travelers globally.