The Certified Lean Six Sigma in Healthcare Management Professional (CLSSHMP) certification program is a distinguished credential designed for professionals looking to optimize healthcare processes, enhance patient outcomes, and reduce inefficiencies within healthcare organizations. As the healthcare sector faces increasing demands for higher quality, better patient care, and reduced costs, Lean Six Sigma methodologies have become invaluable tools for streamlining operations and driving continuous improvement. The CLSSHMP program combines the principles of Lean and Six Sigma to provide healthcare professionals with the necessary skills to improve processes, eliminate waste, and implement effective quality control systems.

This program focuses specifically on the healthcare industry, offering a deep dive into areas such as clinical workflows, patient flow management, resource utilization, and regulatory compliance. Participants will gain an understanding of how Lean Six Sigma tools can be applied to improve care delivery, reduce medical errors, and enhance patient satisfaction. Through a structured curriculum, the CLSSHMP certification empowers professionals to identify areas for improvement, apply data-driven decisions, and lead transformation efforts across healthcare organizations, all while maintaining a focus on patient-centered care and operational efficiency.

Certification Program Objectives:

Upon completing the Certified Lean Six Sigma in Healthcare Management Professional (CLSSHMP) program, participants will be able to:

• Master Lean Six Sigma Methodologies: Gain a thorough understanding of Lean and Six Sigma principles, and how to apply them in healthcare settings to drive efficiency and reduce waste.
• Analyze and Improve Healthcare Processes: Learn how to analyze healthcare processes using data-driven techniques to identify inefficiencies, bottlenecks, and areas of improvement.
• Implement Performance Improvement Initiatives: Develop the skills to lead process improvement initiatives that enhance quality, reduce costs, and streamline workflows across healthcare departments.
• Manage Healthcare Projects Effectively: Acquire the tools to manage healthcare improvement projects, from planning and execution to monitoring results and sustaining improvements.
• Focus on Patient-Centered Care: Understand how Lean Six Sigma methods can be used to improve patient outcomes, patient flow, and satisfaction while maintaining operational excellence.
• Achieve Regulatory Compliance: Learn how Lean Six Sigma can be leveraged to ensure healthcare organizations meet regulatory standards while optimizing operational performance.

Certification Requirements:

• Bachelor’s Degree

And/or

• 2 – 5 years of relevant work experience

Certifying Examination:

• To be certified as CLSSHMP, student should take up a 1.5 hours online exam conducted by AIBM.
• The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
• Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

• Module 1: Introduction to Lean Six Sigma in Healthcare
• Module 2: Process Mapping and Data Analysis
• Module 3: Lean Tools and Techniques for Healthcare
• Module 4: Six Sigma Tools and Techniques for Healthcare
• Module 5: Project Management in Healthcare Improvement
• Module 6: Patient-Centered Care and Regulatory Compliance

* The modules of the certification are constantly updated and are subject to change.

Who Should Do This Certification:

The CLSSHMP certification is especially valuable for professionals in healthcare management and other related fields who are looking to enhance their ability to drive process improvements and manage change within healthcare organizations. This certification is ideal for individuals in the following roles:

• Healthcare Managers: Managers in hospitals, clinics, and healthcare organizations will benefit from the CLSSHMP program by gaining expertise in optimizing operations, reducing inefficiencies, and improving overall organizational performance.
• Quality Improvement Specialists: Professionals responsible for overseeing quality improvement programs within healthcare settings will find this certification highly beneficial for expanding their skill set and enhancing their ability to lead change.
• Patient Care Coordinators: Those working in patient care roles can enhance their ability to improve patient flow, reduce wait times, and improve patient satisfaction using Lean Six Sigma methodologies.
• Clinical Leaders: Doctors, nurses, and other clinical leaders involved in decision-making and process improvement will gain valuable tools to streamline workflows and enhance care delivery.
• Healthcare Consultants: Consultants specializing in healthcare operations and management can expand their expertise and offer improved solutions to healthcare organizations looking to implement Lean Six Sigma practices.
• Healthcare IT Professionals: IT specialists working in healthcare organizations can use Lean Six Sigma to improve system efficiencies, data management, and support operational goals.
• Administrative Professionals: Administrators working in healthcare organizations will gain valuable knowledge on improving internal processes, reducing costs, and enhancing resource utilization.
• Policy Makers and Regulators: Professionals involved in healthcare policy-making and regulatory compliance will benefit from learning how Lean Six Sigma can help ensure that healthcare organizations meet legal and regulatory standards while optimizing their operations.

The CLSSHMP certification is designed to serve healthcare professionals seeking to enhance their skills in operational management, process optimization, and patient care improvement. It is particularly beneficial for those in leadership positions who wish to integrate Lean Six Sigma methodologies to foster a culture of continuous improvement, enhance efficiency, and improve patient satisfaction in healthcare environments. Whether you are an experienced healthcare manager or an aspiring professional looking to make an impact, this certification offers essential tools and knowledge for excelling in the healthcare sector.