The Certified Integrated Care Program Director (CICPD) certification is a premier credential for healthcare leaders who design, implement, and oversee integrated care models that unify behavioral, physical, and social care across the continuum. As health systems shift toward holistic, person-centered approaches that break down silos between services, there is a critical demand for program directors who can lead integration efforts that improve outcomes, reduce fragmentation, and support sustainable care coordination. The CICPD program equips professionals with advanced competencies in systems design, interdisciplinary leadership, regulatory alignment, and performance evaluation.

Integrated care combines services from multiple domains—primary care, behavioral health, long-term care, and social supports—into a unified plan tailored to the needs of individuals and populations. The CICPD certification provides a structured, cross-disciplinary approach that enables leaders to manage complexity, align providers, navigate funding systems, and engage patients in shared decision-making. Participants learn to direct large-scale integration initiatives that balance quality, access, equity, and cost-effectiveness in diverse settings such as hospitals, community health centers, ACOs, and public health systems.

Certification Program Objectives:

Upon completing the Certified Integrated Care Program Director (CICPD) program, participants will be able to:

• Design and Direct Integrated Care Models: Build and manage systems that coordinate medical, behavioral, and social services around patient needs.
• Lead Interdisciplinary Teams: Facilitate collaboration among clinicians, care managers, social workers, behavioral health specialists, and support staff.
• Align with Value-Based and Person-Centered Care Goals: Apply integrated models such as PCMH, Health Homes, and ACOs to deliver coordinated, outcomes-driven care.
• Manage Regulatory, Clinical, and Financial Integration: Ensure compliance with HIPAA, CMS, and accreditation standards while optimizing shared savings and bundled payments.
• Engage Stakeholders and Foster Cultural Change: Build buy-in across leadership, front-line staff, and patients for integrated care transformation.
• Monitor and Evaluate Program Impact: Track KPIs, health outcomes, care coordination performance, and system efficiencies to guide ongoing improvement.

Certification Eligibility Criteria:

To apply for certification from The American Institute of Business and Management (AIBM) and its allied institutions, candidates must meet at least one of the following criteria:

• A Bachelor’s degree from a recognized institution

And/or

• 2 to 5 years of relevant work experience in the related professional field.

Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the AIBM evaluation committee.

Certifying Examination:

• To be certified as CICPD, student should take up a 1.5 hours online exam conducted by AIIHM.
• The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
• Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

• Module 1: Principles of Integrated Care and System Design
• Module 2: Clinical, Behavioral, and Social Service Coordination
• Module 3: Interdisciplinary Team Leadership and Communication
• Module 4: Regulatory, Reimbursement, and Compliance Frameworks
• Module 5: Patient and Family Engagement in Integrated Models
• Module 6: Program Evaluation, Data Management, and Continuous Improvement

* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.

Who Should Do This Certification:

The CICPD certification is ideal for healthcare executives, directors, and managers overseeing the planning and implementation of integrated care programs. It is especially valuable for:

• Integrated Care Program Directors and Coordinators: Professionals leading whole-person care initiatives across medical, behavioral, and social domains.
• Health System Administrators and Clinical Integration Officers: Executives managing enterprise-level transformation toward team-based, coordinated care models.
• Behavioral Health and Primary Care Integration Leaders: Directors unifying mental health, substance use, and physical care within health systems or communities.
• Population Health and Value-Based Program Managers: Professionals supporting ACOs, Health Homes, or PCMH initiatives with a focus on integration and outcomes.
• Public Health and Medicaid Program Leaders: Government officials managing integrated benefits and services for high-need, high-cost populations.
• FQHC and Community Health Executives: Leaders overseeing patient-centered, multidisciplinary models for underserved or complex populations.
• Hospital and Clinic Directors Managing Continuum of Care: Managers tasked with improving care transitions and care navigation across service lines.
• Aspiring Healthcare Program Directors: Mid-career professionals preparing to take on leadership roles in integrated or collaborative care environments.

Whether you’re scaling integrated behavioral health in primary care or managing multi-agency coordination for vulnerable populations, the CICPD certification empowers you to lead with vision, strategy, and measurable impact.