The Certified Executive Assistant Manager (CEAM) program is an elite certification thoughtfully crafted to empower individuals with a multifaceted understanding and superior competencies in executive support and management. Executive Assistant Managers operate at the heart of organizations, providing pivotal support to senior leadership while managing administrative tasks with a strategic approach. The CEAM program presents a rigorous curriculum encompassing high-level administrative functions, effective communication strategies, leadership, international business etiquette, and critical decision-making skills, all of which are essential to excel in executive management roles.

Certification Program Objectives:

Upon completing the Certified Executive Assistant Manager (CEAM) program, participants will be able to:

• Enhance Strategic Administrative Functions: Acquire advanced skills in strategic planning and office management to improve efficiency and effectiveness at executive levels.
• Strengthen Communication and Interpersonal Abilities: Refine communication skills to foster robust professional relationships and facilitate complex interpersonal interactions with confidence and clarity.
• Develop Leadership Qualities: Cultivate leadership and team-building capabilities to support and lead within an organizational context, elevating the role of the executive assistant as a central figure in business strategy and operations.
• Navigate Cross-Cultural Business Settings: Understand and apply international etiquette and cross-cultural communication principles to operate successfully in a global business environment.
• Elevate Problem-Solving Expertise: Apply critical thinking to solve complex problems, make informed decisions, and anticipate executive needs proactively.
• Advance Negotiation Skills: Master negotiation techniques tailored for administrative professionals to ensure favorable outcomes in various business scenarios.

Certification Requirements:

• Bachelor’s Degree

And/or

• 2 – 5 years of relevant work experience

Certifying Examination:

• To be certified as CEAM, student should take up a 1.5 hours online exam conducted by AIBM.
• The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
• Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

1. Strategic Administration and Office Management
2. Advanced Communication and Interpersonal Skills
3. Leadership and Team Development for Executive Assistants
4. Cross-Cultural Communication and Global Business Etiquette
5. Critical Thinking and Problem-Solving
6. Negotiation Skills for Administrative Professionals

* The modules of the certification are constantly updated and are subject to change.

Who Should Do This Certification:

The Certified Executive Assistant Manager (CEAM) certification is exceptionally valuable for professionals across a variety of roles and sectors, including:

• Executive Assistants: Seasoned assistants looking to augment their skill set and step into a more strategic role within their organizations.
• Administrative Managers: Professionals aiming to advance their managerial abilities and organizational impact.
• Office Managers: Individuals seeking to enhance their leadership and administrative skills in a dynamic business environment.
• Aspiring Executive Assistant Managers: Those who aspire to embark on a career that blends administrative excellence with managerial acumen.
• HR and Training Personnel: Specialists interested in understanding the competencies required for effective executive support and management for better recruitment and training.

Commit to the pursuit of the CEAM certification to deepen your executive management abilities, champion administrative innovation, and contribute to the strategic success of your organization by mastering the art of executive assistance and management.