The Certified Food and Beverages Manager (CFBM) certification program is a prestigious credential tailored for professionals in the hospitality industry, focusing on the comprehensive management of food and beverage operations. In today’s competitive hospitality landscape, the ability to effectively manage food and beverage services is crucial for delivering exceptional customer experiences and ensuring the profitability of dining establishments. The CFBM program is meticulously crafted to provide participants with in-depth knowledge and practical skills in managing all aspects of food and beverage operations, from procurement and menu planning to service delivery and quality control.

Food and beverage management encompasses a broad range of responsibilities, including overseeing kitchen and dining room operations, managing inventory, ensuring food safety, and maintaining high standards of service. The CFBM program delves into the intricacies of menu development, cost control, staff training, and customer satisfaction. Participants will gain insights into the latest trends in the food and beverage industry, innovative service techniques, and effective management strategies essential for success in dynamic and customer-focused environments. The program also emphasizes sustainable practices and ethical considerations in food and beverage management, preparing participants to lead with integrity and responsibility.

Certification Program Objectives:

Upon completing the Certified Food and Beverages Manager (CFBM) program, participants will be able to:

• Master Food and Beverage Management Fundamentals: Develop a deep understanding of the principles of food and beverage management, including menu planning, procurement, and service delivery.
• Efficiently Manage Food and Beverage Operations: Learn to oversee kitchen and dining room operations, ensuring smooth and efficient service, and maintaining high standards of food quality and safety.
• Enhance Customer Experience: Acquire skills to enhance customer satisfaction through excellent service, effective communication, and innovative dining experiences.
• Implement Cost Control Measures: Gain expertise in managing budgets, controlling costs, and maximizing profitability through efficient inventory management and waste reduction.
• Ensure Food Safety and Compliance: Develop knowledge in food safety regulations, hygiene practices, and compliance standards to ensure the well-being of customers and staff.

Certification Requirements:

• Bachelor’s Degree

And/or

• 2 – 5 years of relevant work experience

Certifying Examination:

• To be certified as CFBM, student should take up a 1.5 hours online exam conducted by AIHHM.
• The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
• Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

• Module 1: Food and Beverage Management Fundamentals
• Module 2: Menu Planning and Development
• Module 3: Kitchen and Dining Room Operations
• Module 4: Customer Service and Satisfaction
• Module 5: Cost Control and Budget Management
• Module 6: Food Safety and Hygiene

* The modules of the certification are constantly updated and are subject to change.

Who Should Do This Certification:

The CFBM certification is particularly valuable for a wide range of professionals in the hospitality industry seeking to enhance their food and beverage management skills and excel in various roles. This certification is especially beneficial for individuals in the following positions:

• Restaurant Managers: Whether you are an experienced manager looking to stay current with industry best practices or an aspiring professional aiming to deepen your knowledge, the CFBM certification equips you with the skills to excel in managing restaurant operations.
• Executive Chefs: Professionals responsible for kitchen operations and menu development will benefit from the CFBM program by gaining expertise in managing all aspects of food and beverage services.
• Hotel Food and Beverage Directors: Technology leaders seeking to enhance their organization’s food and beverage services and align them with strategic goals will find the CFBM certification invaluable, gaining valuable insights into managing hospitality teams effectively.
• Catering Managers: Those focused on organizing and managing catering services for events and functions can use the CFBM certification to develop a robust understanding of operational and service excellence.
• Banquet Managers: Professionals responsible for coordinating and managing banquet services can enhance their capabilities in ensuring high standards of service and customer satisfaction.
• Hospitality Consultants: Consultants offering food and beverage management expertise to clients can enhance their ability to plan, execute, and optimize dining services effectively.
• Food Safety Inspectors: Individuals working with regulatory bodies or in-house teams to ensure food safety compliance can leverage the CFBM certification to enhance their understanding of food safety protocols and best practices.
• Entrepreneurs in the Food Industry: Entrepreneurs and small business owners can use the CFBM certification to develop the knowledge and skills required to manage their food and beverage operations and ensure their business runs smoothly.

The CFBM certification is designed to cater to professionals across various segments of the hospitality industry who aspire to excel in food and beverage management, whether they aim to advance their careers, strengthen their organization’s dining services, or contribute to the broader hospitality community.