Certified Hospital Manager (CHM)

The Certified Hospital Manager (CHM) program is a prestigious and highly specialized certification tailored for professionals dedicated to enhancing the healthcare experience and ensuring the efficient operation of healthcare facilities. In today’s complex and rapidly evolving healthcare landscape, delivering top-notch patient care and managing healthcare institutions effectively have become critical for success. The CHM certification stands as a symbol of expertise, offering an extensive exploration of the multifaceted world of hospital management. It equips participants with in-depth knowledge and advanced skills necessary to excel in healthcare administration, improve patient outcomes, and lead healthcare organizations to excellence.

This program delves deep into the intricacies of hospital management, empowering individuals to create patient-centric healthcare institutions, streamline operations, and implement robust strategies to ensure a competitive edge in the healthcare industry. In an era marked by healthcare reforms, technological advancements, and ever-increasing patient expectations, the CHM certification isn’t just a professional credential—it’s an essential requirement. It serves as the foundation for professionals seeking to enhance their healthcare organizations’ capabilities, drive quality care, and build lasting patient relationships.

Certification Program Objectives:

Upon successful completion of the CHM program, participants will achieve the following objectives:

  • Healthcare Expertise: Gain a profound understanding of the healthcare industry, regulations, and patient care standards.
  • Hospital Operations Optimization: Develop skills to efficiently manage hospital resources, improve processes, and enhance patient care delivery.
  • Quality Assurance and Patient Safety: Learn strategies to maintain high standards of patient care, ensure patient safety, and adhere to regulatory compliance.
  • Data Analytics for Healthcare Insights: Acquire the knowledge and techniques to collect, analyze, and leverage healthcare data for actionable insights.
  • Leadership in Healthcare: Master the art of leading healthcare teams, fostering a culture of excellence, and driving innovation in healthcare institutions.
  • Financial Management for Healthcare: Understand financial management principles specific to healthcare, including budgeting, cost control, and revenue optimization.

Certification Requirements:

  • Bachelor’s Degree


  • 2 – 5 years of relevant work experience

Certifying Examination:

  • To be certified as CHM, student should take up a 1.5 hours online exam conducted by AIBM.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

  • Healthcare Industry Fundamentals
  • Hospital Administration and Operations
  • Quality Assurance and Patient Safety in Healthcare
  • Data Analytics for Healthcare Decision-Making
  • Leadership and Innovation in Healthcare
  • Financial Management in Healthcare

Please note that the modules of the certification are subject to periodic updates and changes.

Who Should Do This Certification:

The Certified Hospital Manager (CHM) certification is specifically designed for a wide range of healthcare professionals and individuals who play pivotal roles in the healthcare industry. Here’s a more detailed breakdown of the professionals who would greatly benefit from pursuing the CHM certification:

  • Healthcare Compliance Officers: Professionals responsible for ensuring that healthcare institutions adhere to legal and regulatory requirements, safeguarding both patients and organizations from legal issues.
  • Healthcare IT Managers: IT managers working in healthcare organizations, responsible for managing healthcare information systems, electronic health records, and ensuring data security and interoperability.
  • Healthcare Project Managers: Project managers in the healthcare field, tasked with overseeing various healthcare projects, from facility expansions to technology implementations.
  • Public Health Officials: Public health professionals and officials working to improve community health, disease prevention, and healthcare access.
  • Healthcare Educators: Educators in healthcare institutions and universities looking to incorporate healthcare management principles into their curriculum to prepare students for administrative roles.
  • Healthcare Entrepreneurs: Entrepreneurs in the healthcare sector, such as founders of healthcare startups and innovative healthcare solutions, aiming to drive positive change in the industry.
  • Healthcare Planners and Architects: Professionals involved in designing healthcare facilities and spaces, ensuring efficient layouts and patient-centered design principles.
  • Healthcare Policy Analysts: Analysts and researchers focused on healthcare policy analysis, influencing healthcare legislation and advocating for healthcare improvements.
  • Healthcare Risk Managers: Risk management professionals dedicated to identifying and mitigating potential risks within healthcare organizations, ensuring patient safety.
  • Healthcare Human Resources Managers: HR managers within healthcare institutions responsible for recruitment, talent management, and employee engagement strategies.
  • Healthcare Marketing and Communication Professionals: Marketing and communication professionals looking to promote healthcare services, enhance patient engagement, and build strong healthcare brands.
  • Healthcare Supply Chain and Procurement Managers: Professionals overseeing the healthcare supply chain, including procurement, inventory management, and logistics.
  • Healthcare Ethics Committees: Members of healthcare ethics committees tasked with addressing ethical dilemmas and ensuring ethical healthcare practices.
  • Healthcare Facility Managers: Facility managers responsible for the maintenance, safety, and operational efficiency of healthcare facilities.

The CHM certification offers a comprehensive understanding of healthcare management, making it valuable for a wide array of healthcare professionals and leaders. Whether you’re already a seasoned healthcare executive or embarking on a healthcare management career, this certification equips you with the knowledge and skills needed to excel in delivering quality patient care, optimizing healthcare operations, and leading healthcare organizations to success.