Certified IT Training Specialist (CITS)

The Certified IT Training Specialist (CITS) certification program is an esteemed qualification meticulously curated to empower IT professionals with the expertise required to excel in the domain of IT training and education. In today’s rapidly evolving technological landscape, effective IT training plays a pivotal role in ensuring the successful adoption and utilization of new technologies within organizations. The CITS program is thoughtfully designed to equip participants with comprehensive knowledge and skills in instructional design, training delivery, assessment methodologies, and adult learning principles.

IT training encompasses a diverse range of responsibilities, spanning from designing and developing training materials to delivering engaging and effective training sessions for end-users. The CITS curriculum delves deep into the intricacies of instructional design methodologies, learning management systems, training evaluation techniques, and best practices in adult education. Participants will gain valuable insights into the latest trends in technology-enabled learning, digital content creation, and interactive training methods essential for success in today’s dynamic IT training environments.

Certification Program Objectives:

Upon successful completion of the Certified IT Training Specialist (CITS) program, participants will achieve the following objectives:

  • Master Instructional Design Principles: Develop a profound understanding of instructional design theories, methodologies, and best practices for creating engaging and effective training materials.
  • Deliver Engaging Training Sessions: Acquire the skills to design and deliver interactive and engaging training sessions, catering to diverse learning styles and preferences.
  • Utilize Learning Management Systems: Learn to effectively utilize learning management systems (LMS) and other digital platforms for managing training content, tracking learner progress, and facilitating online learning experiences.
  • Assess Training Effectiveness: Implement robust assessment methodologies to evaluate training effectiveness, measure learning outcomes, and identify areas for improvement.
  • Foster Continuous Learning: Cultivate a culture of continuous learning within organizations by developing customized training programs, providing ongoing support, and promoting knowledge sharing among employees.
  • Adapt to Technological Changes: Stay abreast of technological advancements and emerging trends in IT training, leveraging innovative tools and techniques to enhance training delivery and effectiveness.

Certification Requirements:

  • Bachelor’s Degree


  • 2 – 5 years of relevant work experience

Certifying Examination:

  • To be certified as CITS student should take up a 1.5 hours online exam conducted by AIIT.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

  • Module 1: Instructional Design Principles
  • Module 2: Training Delivery Techniques
  • Module 3: Learning Management Systems
  • Module 4: Training Assessment and Evaluation
  • Module 5: Digital Content Creation
  • Module 6: Continuous Learning Strategies

Please note that the modules of the certification are subject to periodic updates and changes.

Who Should Do This Certification:

The CITS certification is ideal for a diverse range of IT professionals seeking to enhance their skills and excel in various roles within the IT training domain. This certification is particularly suitable for individuals occupying the following positions:

  • IT Training Professionals: Individuals currently working or aspiring to work as IT trainers, instructional designers, or training coordinators will find the CITS certification invaluable for honing their skills and advancing their careers in the field of IT training.
  • Learning and Development Specialists: Professionals responsible for designing and implementing learning and development programs within organizations can enhance their expertise in IT training methodologies and instructional design by pursuing the CITS certification.
  • HR and Training Managers: Human resources professionals and training managers seeking to enhance their organization’s training capabilities and employee development initiatives will benefit from the CITS certification, enabling them to design and deliver effective IT training programs.
  • IT Professionals Transitioning into Training Roles: IT professionals looking to transition into training roles or expand their skill set to include training and education responsibilities can leverage the CITS certification to acquire the necessary knowledge and competencies in IT training.
  • E-Learning Developers and Instructional Designers: Individuals involved in developing digital learning content, e-learning modules, or instructional materials can enhance their skills in digital content creation and instructional design through the CITS certification.
  • Corporate Trainers and Instructors: Professionals responsible for delivering in-house IT training sessions, workshops, or seminars to employees can enhance their training delivery skills and instructional design expertise by obtaining the CITS certification.
  • IT Consultants and Freelancers: Independent IT consultants, freelancers, and training providers offering IT training services to organizations can enhance their credibility and marketability by obtaining the CITS certification, demonstrating their expertise in IT training and education.
  • Educators and Academic Professionals: Teachers, professors, and academic professionals involved in teaching IT-related courses or conducting professional development workshops can benefit from the CITS certification to enhance their instructional design skills and improve the effectiveness of their training programs.

The CITS certification is designed to cater to the diverse needs and career aspirations of individuals interested in pursuing a rewarding career in IT training and education. Whether you are an experienced IT trainer looking to enhance your skills or an aspiring professional seeking to enter the field of IT training, the CITS certification provides a comprehensive framework for success in the dynamic and evolving domain of IT training and education.