Certified Laundry Operations Management Professional (CLOMP)

The Certified Laundry Operations Management Professional (CLOMP) program is a comprehensive training designed to equip individuals with the knowledge and skills needed to excel in the field of laundry operations management. In the dynamic and essential laundry industry, effective operations management is crucial for delivering high-quality services, optimizing processes, and ensuring customer satisfaction. This certification empowers participants to understand laundry operations principles, master management techniques, and contribute to efficient and hygienic laundry processes. Whether you’re new to laundry operations management or seeking to enhance your expertise, the CLOMP program offers a comprehensive exploration of core concepts, strategies, and best practices.

Certification Program Objectives:

Upon successful completion of the Certified Laundry Operations Management Professional (CLOMP) program, participants will achieve the following objectives:

  • Foundations of Laundry Operations: Grasp the foundational principles of laundry operations, including understanding the importance of hygiene and quality standards.
  • Laundry Process Optimization: Acquire skills in optimizing laundry processes, from sorting and washing to drying and finishing, for efficiency and quality.
  • Quality Control and Assurance: Understand techniques for ensuring laundry quality through rigorous inspection, testing, and adherence to standards.
  • Resource Management: Develop proficiency in managing resources such as water, energy, and chemicals, while minimizing environmental impact.
  • Hygiene and Sanitation Practices: Learn how to implement and maintain high standards of hygiene and sanitation to ensure customer satisfaction.
  • Equipment Maintenance and Upkeep: Acquire skills in maintaining laundry equipment, conducting preventive maintenance, and ensuring operational reliability.
  • Customer Service Excellence: Understand the importance of delivering exceptional customer service in the laundry industry and strategies for achieving it.
  • Safety and Compliance: Learn to implement safety measures and comply with regulations to create a safe and compliant laundry environment.

Certification Requirements:

  • Bachelor’s Degree


  • 2 – 5 years of relevant work experience

Certifying Examination:

  • To be certified as CLOMP, student should take up a 1.5 hours online exam conducted by AIBM.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

  • Module 1: Introduction to Laundry Operations Management
  • Module 2: Laundry Facility Layout and Design
  • Module 3: Equipment Selection and Maintenance
  • Module 4: Laundry Process Optimization
  • Module 5: Quality Control and Assurance in Laundry Operations
  • Module 6: Staff Training and Management in Laundry Operations

* The modules of the certification are constantly updated and are subject to change.

Who Should Do This Certification:

The Certified Laundry Operations Management Professional (CLOMP) certification is designed for a diverse range of professionals seeking to excel in laundry operations management:

  • Laundry Managers: Those responsible for overseeing laundry operations, ensuring quality, and managing resource allocation.
  • Laundry Process Engineers: Individuals looking to apply engineering principles to optimize laundry processes and enhance efficiency.
  • Quality Control Specialists: Professionals focused on maintaining high standards of laundry quality and adherence to industry regulations.
  • Environmental and Sustainability Managers: Those interested in managing laundry operations with a focus on resource conservation and environmental impact.
  • Aspiring Laundry Managers: Individuals aspiring to enter the field of laundry operations management and seeking comprehensive training.
  • Organizational Leaders: Managers interested in understanding the key principles of successful laundry operations management for business growth.

Embark on the journey of achieving the CLOMP certification to refine your laundry operations management skills, contribute to hygiene and quality standards, and play a significant role in delivering efficient and customer-focused laundry services within your organization and the broader industry.