Certified Quality Improvement Professional/Manager (CQIP)™/(CQIM)™

The Certified Quality Improvement Professional/Manager (CQIP)™/(CQIM)™ certification program is a prestigious and globally recognized qualification designed for individuals who aspire to drive continuous improvement and excellence in organizational quality standards. In today’s competitive environment, organizations must consistently enhance their processes, reduce errors, and deliver superior products and services to meet customer expectations. This program equips participants with advanced knowledge in quality frameworks, process optimization, data analysis, problem-solving methodologies, and leadership for improvement initiatives.

Quality improvement is more than compliance—it involves proactively identifying inefficiencies, applying structured methodologies, and embedding a culture of excellence across all levels of an organization. Participants will gain expertise in Lean, Six Sigma, Total Quality Management (TQM), Kaizen, and other continuous improvement approaches. The curriculum emphasizes real-world applications, performance measurement, and the alignment of quality strategies with business objectives to ensure long-term success.

Whether in manufacturing, healthcare, finance, logistics, IT, or services, graduates of the CQIP™/CQIM™ program will be fully prepared to lead initiatives that improve efficiency, reduce waste, and maximize customer satisfaction.

Certification Program Objectives:

Upon completing the Certified Quality Improvement Professional/Manager (CQIP)™/(CQIM)™ program, participants will be able to:

  • Understand Quality Improvement Principles – Gain in-depth knowledge of frameworks such as Lean, Six Sigma, Kaizen, and TQM.
  • Analyze and Improve Processes – Apply data-driven methodologies to identify inefficiencies and enhance workflows.
  • Promote a Culture of Continuous Improvement – Engage teams and leadership in fostering quality-focused mindsets across the organization.
  • Measure and Optimize Performance – Use KPIs, dashboards, and analytics to monitor quality and drive evidence-based decisions.
  • Mitigate Risks and Ensure Compliance – Align quality improvement initiatives with global standards and regulatory requirements.
  • Lead Quality Improvement Projects – Plan, execute, and sustain improvement projects that deliver measurable business impact.

Certification Eligibility Criteria:

To apply for certification from The American Institute of Business and Management (AIBM) and its allied institutions, candidates must meet the following criteria:

  • A Bachelor’s degree from a recognized institution

And/or

  • 0–4.9 years relevant professional experience for Professional level (CQIP)™, or 5+ years for Manager level (CQIM)™.

Note: Applicants who do not hold a Bachelor’s degree but possess exceptional professional experience and hold significant positions within their organizations in a relevant field may also be considered for certification on a case-by-case basis, subject to the approval of the AIBM evaluation committee.

Certifying Examination:

  • To be certified as CQIP™/CQIM™, student should take up a 1.5 hours online exam conducted by AIBM.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

  • Module 1: Quality Management Principles and Concepts
  • Module 2: Process Improvement Methodologies (e.g., Six Sigma, Lean)
  • Module 3: Statistical Process Control and Data Analysis
  • Module 4: Root Cause Analysis and Corrective Actions
  • Module 5: Quality Assurance and Compliance
  • Module 6: Continuous Improvement Strategies and Implementation

* The Certification Title and its modules are regularly reviewed, updated and may change in alignment with evolving industry needs and regulatory standards.

Who Should Do This Certification:

The Certified Quality Improvement Professional/Manager (CQIP)™/(CQIM)™ certification is tailored for individuals who want to enhance their expertise in quality management and lead impactful improvement initiatives. It is particularly valuable for:

  • Aspiring Quality Professionals: Individuals at the start of their careers who want to build a strong foundation in quality frameworks and improvement practices.
  • Quality Assurance and Control Specialists: Professionals ensuring compliance with quality standards who want to expand their skill set to include process improvement.
  • Process Improvement Analysts: Individuals tasked with analyzing workflows and recommending optimizations for greater efficiency and effectiveness.
  • Operations and Production Managers: Leaders responsible for day-to-day operations who need to integrate quality improvement into business processes.
  • Healthcare, Finance, and Service Professionals: Specialists in regulated industries where quality improvement has a direct impact on compliance, customer satisfaction, and outcomes.
  • Consultants and Advisors: Advisors helping organizations achieve operational excellence and competitive advantage through continuous improvement.

Key Benefits of CQIP / CQIM Certification:

  • Professional Recognition: Validates expertise in quality improvement and continuous improvement, enhancing professional credibility.
  • Career Advancement: Opens doors to senior roles such as Quality Manager, Process Improvement Director, or Operational Excellence Leader.
  • Cross-Industry Relevance: Skills apply to manufacturing, healthcare, finance, logistics, IT, government, and service industries.
  • Evidence-Based Problem Solving: Equips participants with analytical tools and structured methods to resolve complex organizational challenges.
  • Operational Excellence: Enables graduates to deliver measurable improvements in efficiency, cost reduction, and customer satisfaction.
  • Risk Mitigation and Compliance: Strengthens capabilities to align with global quality standards and minimize compliance risks.
  • Global Network: Connects certified individuals with a worldwide community of quality improvement leaders, offering collaboration and knowledge-sharing opportunities.

The CQIP™/CQIM™ certification empowers professionals to become agents of change who embed continuous improvement into organizational culture. By mastering globally recognized quality methodologies, graduates of this program will be equipped to deliver lasting business value and customer trust.