Certified Rooms Division Professional (CRDP)

Executives in charge of the rooms division supervise all of the workers in a knowledgeable and competent manner, from the bell staff to the front desk personnel to the reservations team. Executives in the rooms division are proficient in technology, guest service, financial management, revenue management, human resources, and security in addition to rooms management. Your superb administration of every facet of the contemporary rooms division is recognized by industry experts.

Certification Program Objectives:

Your career aspirations can be further advanced, and you can demonstrate that you are among the finest in your field by obtaining the CRDP certification.

Certification Requirements:

  • Bachelor’s Degree
  • 5 years of work experience in Rooms Division Management

Certifying Examination:

  • To be certified as CRDP, student should take up a 1.5 hours exam at the designated examination centers.
  • The qualifying exam would consist of 50 multiple choice questions, testing core certification modules.
  • Professionals with relevant experience and other qualifying criteria may be exempted from the examination.

Certification Modules:

Module 1: Introduction to Tourism
Module 2: Facilities Management and Design
Module 3: Housekeeping Management
Module 4: Managing Front Office and F&B