Certified IT Help Desk Professional/Manager (CITHDP)â„¢/(CITHDM)â„¢ The Certified IT Help Desk Professional/Manager (CITHDP)â„¢/(CITHDM)â„¢ certification program is a globally relevant and service-oriented qualification designed for individuals seeking to build or advance careers in IT support, help desk operations, and technical service management. In today’s technology-driven organizations, […]